All orders are with you within 2 to 4 business days!

Our customer service will be happy to assist you with any issues related to your order.

You will receive all the information you need within 24 hours.

Feel free to contact us at info@kardena.eu

The battery life of your Kardena® depends on the model, and is usually 7 to 14 days.

If you have any questions, something is unclear or you are dissatisfied, you can always contact our customer service to assist you.

Our customer service will make every effort to handle all incoming inquiries within 24 hours to your complete satisfaction.

Feel free to contact us at info@kardena.eu

Yes, all Kardena® watches are IP68 rated as well as 3ATM rated.

• Waterproof according to IP68
• Dustproof according to IP68
• Diving up to 30 minutes in up to 1.5 m depth according to 3ATM

Our CARE Pro 1 offers the following advantages over its previous model:

✅ Enlarged display:
1.4 inch instead of 1.3 inch with +125% higher resolution for razor sharp display.

✅ Increased battery capacity:
40% more capacity and a battery life of two weeks.

✅ Wireless charging function:
Charge your watch contactless via the charging station.

✅ Use without smartphone:
All adjustments possible directly on your watch.

The new OSRAM sensor generation:

We have extended the measuring range by 14.0%, and installed a high quality 7x amplifying special lens to further increase accuracy.

The range is up to 10 meters, depending on whether you are in a building with thicker or thinner walls or outdoors.

Our health watches can be worn on either wrist.

Note: Store the primary wearing side in the app to continue to receive accurate measurement results.

Due to the built-in high-quality ECG from Texas Instruments from the USA and the associated high-quality technology work on a, for pacemakers harmless power.

If you are unsure, please ask your doctor and tell him that our watches operate on a power of only 350µW. Please do not hesitate to contact our competent customer service with your questions.

Depending on the model, different diseases and disorders can be detected.

You will find a detailed overview with the respective model that you can select here: Show health watches.

For example, our first generation detects the following heart diseases and arrhythmia:

• Atrial fibrillation
• ventricular flutter
• Atrial extrasystole
• Ventricular extrasystole
• Ventricular escape
• Premature ventricular contraction
• Ventricular escape
• Left bundle branch block
• Right bundle branch block
• Atrial escape rhythm

If you have any questions before purchasing, please contact our customer service.

For privacy reasons, the wearer of the watch must first agree to share their data with you. To enable this, the wearer must open the app and display their business card.

Now you can open your app and scan the wearer's business card. Your accounts are now connected, and you can look up the wearer's data in your own app at any time. Note: this feature is currently supported by our CARE Plus, CARE Pro 1 as well as CARE Air.

Kardena® CARE Plus und CARE Pro 1:
The fever and pulse measurement can be performed continuously (24 hours a day). In addition, both measurements have an alarm function, which alerts you if you have exceeded your pre-set values. All other measurements can be performed automatically at intervals (5 to 30 minutes).

Now with even more accuracy:
Our new Kardena® CARE Pro 2 automatically performs all health measurements every 5 minutes for even more meaningful data.

Kardena® CARE Plus & CARE Pro 1:
• Jogging
• Cycling
• Weight training
• Badminton
• Basketball
• Table tennis
• Jumping rope

Kardena® CARE Pro 2:
• Running (Outdoor)
• Running (Indoor)
• Jogging (Outdoor)
• Jogging (Indoor)
• Mountaineering
• Stepping
• Cycling (Outdoor)
• Cycling (Stationär)
• Crosstraining
• Rowing Excercise

No,

however all Kardena® watches can access the GPS of the smartphone via our app.

To get your GPS track as an overview, you just have to activate the advanced sport mode in the app. From now on, the app will show you your walked / run / driven distance in the app.