Independently of a legal right of withdrawal, we grant you the right to return the goods to us within 60 days if the product does not meet your expectations.
The period for the money-back guarantee begins on the day on which you or a third party named by you, who is not the carrier, have taken possession of the last product. The timely dispatch of the goods is sufficient to meet the deadline.
The goods must be returned to the following address:
Kardena
Grootestraße 84
53121 Bonn
Germany
The goods must be in their original packaging, complete and undamaged.
You bear the costs for the return of the goods.
Under the aforementioned conditions, we will pay you back the purchase price immediately and at the latest within fourteen days from the day on which we received the goods. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you.
The money-back guarantee does not limit your statutory right of withdrawal or any defect rights you may be entitled to.
